The Mall at Johnson City will be closing at 4 p.m. today, January 16, due to the weather. We plan to reopen tomorrow during normal business hours.

We will post updates and any delays in opening to our Facebook page.

about us

photo gallery

PARKING & ACCESSIBILITY

HANDICAP ACCESSIBLE

Our property offers accessibility for our guest needing additional assistance. Handicap parking is located in the front of every parking lot at the mall. Accessible Entrances are located on the lower level next to Belk, Entrances C and D. Accessible restrooms are located in the Food Court (lower level) and beside Victoria's Secret and American Eagle (upper level.)

wheelchairs

If you are in need of a wheelchair at the mall, please contact security at 423-483-5155 to obtain one for the length of your visit. Your DL is required for rental, which is returned when wheelchair is returned.

Family

FAMILY RESTROOMS

For your convenience, you’ll find family restrooms located on the lower level in the Food Court, beside Chick-Fil-A, and on the upper level between Victoria's Secret and AmericanEagle.

KIDDIE RIDES

Let your little one enjoy a fun ride.

play area

Take a break from shopping and let your little one enjoy some fun at our Play Area. Located on the lower level near Gamestop and Versona. Open to all children 0-12 years of age.

BABY CHANGING STATIONS

For your convenience, baby changing stations are located in the restrooms on the lower and upper levels.

strollers

Push your little ones around with ease in our 'Zoomaroo' strollers. Located in the B Entrance (next to Dick's Sporting Goods) and Entrance A (across from Palmetto Moon). There is a $9.00 rental fee plus a dollar deposit to be returned when the stroller is turned in.

SAFETY & SECURITY

LOST & FOUND

If you misplace an item, please call security at 423-483-5155 to see if it has been turned in to our Lost and Found.

SECURITY

Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience.

first aid

First-aid assistance can be provided at The Mall Office on the lower level outside of Entrance D (near Belk.) Any Security Officer within the Mall will have First Aid on them as well. In the event of an emergency please dial 911 and contact the nearest Security Officer for help. An AED device is located in the Food Court on the lower level.

other amenities

ATMS

For easy access to your cash, an Eastman Credit Union ATM and an Expedia Cash ATM are located on the lower level. ECU ATM is located near the escalators and Expedia Cash ATM is located in the foyer of the B Entrance.

VENDING MACHINES

Grab a quick Pepsi from one of the Pepsi vending machines located throughout the property.

MALL WALKING

FIRE PIT

CELL PHONE CHARGING STATION

You can charge your phone while you are shopping. Conveniently located charging stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall.

WIFI

The Mall at Johnson City offers free wifi for all our guests.

about wpg

At wpg our vision is to create a world-class retail real estate operating platform. With value creation at the core of everything we do, we combine a diverse national portfolio with expertise across the entire shopping center sector to provide the strategy, support and space needed for retailers to thrive.