About The Mall at Johnson City
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Features of Our Johnson City, TN Mall
The Mall at Johnson City is the region’s premier shopping destination comprised of market exclusive retailers. The town center is home to more than 60 national and local retail, dining and entertainment options, as well as numerous events and activities throughout the year. A dynamic offering of things to do along with things to buy keeps guests engaged and returning often.
The Mall at Johnson City is open seven days a week; Monday to Saturday 10 a.m. – 9 p.m. and Sunday noon – 6 p.m.
For more information, please call (423) 282-5312 or visit mallatjohnsoncity.com. Like us on Facebook at facebook.com/mallatjohnsoncity and follow us on Twitter @MallatJC and Instagram @MallatJC.
Need assistance? Our ambassadors are here to help! Each ambassador is a fully trained security officer with additional customer service training. Please seek them out with any requests, or call 423-483-5515 to coordinate an ambassador to meet you within the property!
For easy access to your cash, an Eastman Credit Union ATM and an Eco Atm are located on the lower level.ECU ATM is located near the escalators and Eco ATM is located in the foyer of the B Entrance.
Baby Changing Stations
For your convenience, baby changing stations are located in the restrooms on the lower and upper levels.
Children's Play Area
Take a break from shopping and let your little one enjoy some fun at Camp Pepsico Play Area. Located on the lower level near Gamestop and Charlotte Russe. Open to all children 0-12 years of age.
Event & Meeting Space
The Mall at Johnson City Conference Room offers a flexible space for meetings and events. Call 423-282-2830 or stop by the Mall Office (where the Conference Room is located) to book your meeting or event and check out the Conference Room.
For your convenience, you’ll find family restrooms located on the lower level in the Food Court, beside Chick-Fil-A, and on the upper level between Victoria's Secret and AmericanEagle.
Fax & Copies
Take advantage of fax and copy services located at the Mall Management Office. $0.10 per copy, $2.00 for first page local faxing, $3.00 for first page long distance faxing, and a dollar a page after that.
First-aid assistance can be provided at The Mall Office on the lower level outside of Entrance D (near Belk.) Any Security Officer within the Mall will have First Aid on them as well. In the event of an emergency please dial 911 and contact the nearest Security Officer for help. An AED device is located in the Food Court on the lower level.
Take a break from shopping and enjoy a snack or meal at ETSU Food Court. It is located on the lower level, right behind the escalators.
Our property offers accessibility for our guest needing additional assistance. Handicap parking is located in the front of every parking lot at the mall. Accessible Entrances are located on the lower level next to Belk, Entrances C and D. Accessible restrooms are located in the Food Court (lower level) and beside Victoria's Secret and American Eagle (upper level.)
KidX - Kid's Program
The Mall at Johnson City offers a kids program with special events, exclusive discounts and more! Sign up for KidX at The Mall Management Office or or online today! Learn more, sign up and see upcoming KidsX Events now!
Lost & Found
If you misplace an item, please call security at 423-483-5155 to see if it has been turned in to our Lost and Found.
Mall Walker Program
Our mall offers the opportunity to exercise by walking the mall in the morning. Visit The Health Resource Center on the lower level, beside Belk Women, or contact us.
To make your experience the best it can be, our mall is a Non-Smoking Facility on the interior of the building. If you do smoke, there are designated smoking areas twenty feet from every exterior main entrance.
Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 423-483-5155 or the mall office between 8:30am and 5:30pm M-F.
Push your little ones around with ease in our 'Zoomaroo' strollers. Located in the B Entrance (between Sears and Dick's Sporting Goods), Entrance A (across from Charming Charlie's), and Entrance F (near Forever XXI.) There is a $9.00 rental fee plus a dollar deposit to be returned when the stroller is turned in.
Grab a quick Pepsi from one of the Pepsi vending machines located throughout the property.
If you are in need of a wheelchair at the mall, please contact security at 423-483-5155 to obtain one for the length of your visit. A $10 deposit or your DL is required for rental, which is returned when wheelchair is returned.
Wireless (Wi-fi) Internet
The Mall at Johnson City offers free WiFi for all our guests.
Additional Property Resources
About Washington Prime Group
Washington Prime Group ranks among the largest retail real estate companies in the U.S. with an extensive portfolio of enclosed and open air centers. We are a leading retail real estate investment trust (REIT) focused on managing, leasing and redeveloping retail properties. Together with our colleagues, tenants, partners and communities, we are redefining the retail experience. Washington Prime Group is headquartered in Columbus, Ohio and has an additional corporate office in Indianapolis, Indiana.
Visit our Corporate Site